I’m Sorry – Sort Of

October 31, 2017 We’ve all received apologies. Unfortunately, sometimes apologies sound wimpy. A wimpy apology makes us wonder if the offender really meant it. Insincere apologies can do more harm…

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Tuning In AKA Attunement

January 27, 2017 Think about a time when someone really ‘got’ how you were feeling. It may have been a time when you were feeling terrible. Maybe you were angry,…

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